ONE THIRD (whose head office is located at 16 rue sainte Apolline, 75002 Paris, France, registered with the Trade and Companies Register of Paris under number 824582480), trading as URBAN CAMPUS (“ONE THIRD”, “URBAN CAMPUS”, “us” and “our”) operates this website: https://urbancampus.com/ (the “Site”). The Site is accessible to any user (“User” or “You”).
As part of its operations, Urban Campus collects and manages personal information about users of its digital platforms (websites and mobile applications), rental applicants and residents of its buildings.
This Data Protection Policy as well as our Terms and Conditions and the Cookies Policy apply to browsing the Site. The purpose of this Policy is to present in a clear, concise and accessible manner all the processing carried out on your data by Urban Campus. It informs you precisely about the ways in which this data is used, your associated rights and the means available to you to exercise them simply and easily.
The Personal Data collected will be processed in accordance with the provisions of the applicable regulation related to the protection of personal data. We invite you to read this Data Protection Policy carefully.
Urban Campus adopts a transparent approach by clearly informing all those concerned by the collection and use of their personal data, including users of digital services, housing applicants and tenants, who must themselves inform the people living under their roof.
Each use of personal data is carried out for precise, legitimate and explicitly identified purposes. Furthermore, Urban Campus takes great care to collect only the information that is necessary, relevant and proportionate to these purposes, while ensuring that it is regularly updated and promptly rectified or deleted in the event of inaccuracy.
In the context of personal data processing, Urban Campus mainly collects and processes the following categories of personal data:
Urban Campus ranks applicants for the same housing unit to help make allocation decisions. The ranking criteria used are: personal situation, location and financial criteria. Should these criteria change, Urban Campus will modify the above list to inform people of the new criteria.
As part of the fight against housing allocation fraud, Urban Campus will also process all or part of this data, as well as data relating to anomalies, inconsistencies and behavior constituting fraud, and in particular the status of proven fraud.
Urban Campus may be required to collect information relating to health or disability in the context of social assessments, specific home improvements, or in the event of physical injury to a tenant/occupier or a third party in the event of a claim affecting the home. In such cases, whenever necessary, the company will ask for the person’s consent before collecting such data.
Urban Campus may also need to process data relating to the management of a dispute, acts of incivility, or even data relating to criminal offences or convictions, such as data relating to removal measures, in order to ensure the peace and safety of individuals.
Urban Campus does not process personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, nor genetic or biometric data for the purpose of uniquely identifying a natural person.
When the collection of data is made compulsory for the granting of housing, or to meet legal or regulatory obligations, the person concerned will be informed. The consequences of failing to respond will be specified.
It is also specified that personal data communicated by you to Urban Campus may be used to update data already held by Urban Campus for the same purposes as those initially pursued.
The information held by Urban Campus in the context of current contracts may be used in the examination of any new housing application, particularly in the event of mobility.
This concerns the personal data you provide in the context of :
The execution of your lease contract generates data about you, such as your balance, receipts, any outstanding payments and payment plans, etc…
Certain data are generated and/or calculated from the first two categories of data, such as the score obtained in the ranking of applications, which helps in the selection of applications (score calculated from the declarative information provided, which helps in the decision to allocate a home).
Personal data may also come from :
We collect the following browsing data through cookies dropped on our Site:
To learn more about our use of cookies click here.
As a property manager, Urban Campus processes personal data concerning applicants and tenants for the following main purposes and legal bases;
Legal basis for processing | Details | Goals |
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Performance of a contract (where processing is necessary for the proper performance of contractual obligations or the execution of pre-contractual measures)
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Compliance with the legal obligations imposed on Urban Campus as a residential manager
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The legitimate interests pursued by Urban Campus
| Legitimate interest in ensuring the quality of its processes |
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Legitimate interest in ensuring the security of its residences and their surroundings
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Legitimate interest in ensuring the relevance and performance of variables
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Legitimate interest in ensuring communication in relation to its activity |
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Legitimate interest in ensuring the quality of customer relations and contacts |
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Legitimate interest in exercising rights |
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Legitimate interest in ensuring compliance with its internal rules and legal and regulatory provisions |
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Legitimate interest in assessing applicant and tenant satisfaction |
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Legitimate interest in managing its various activities |
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Legitimate interest in organizing and steering the activity of the customer relations department and developing its business |
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The lessor’s legitimate interest in participating in the life of the residences |
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The legitimate interest is justified by the respect of equal treatment between candidates, the social interest and the reputation of Urban Campus. |
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Legitimate interest in ensuring the proper functioning and audience of websites and mobile applications |
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Legitimate interest in managing its relationship with contacts |
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Legitimate interest in defending one’s rights and interests before the courts |
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Legitimate interest in ensuring that tenants meet their obligations |
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The tenant’s consent |
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The personal data collected, as well as those collected subsequently, are intended for Urban Campus in its capacity as data controller and for its authorized internal departments, each for what concerns them, and for its subcontractors.
Urban Campus ensures that only authorized persons have access to your data for the purposes of their duties.
You are informed that your data may be communicated to our contractual partners, as well as to our service providers, each for what concerns them and to the authorities legally entitled to know them.
In the event of the sale of a property under Urban Campus management or the termination of a management contract, tenant data may be transmitted to the new lessor or manager in order to organize, prepare and ensure the assumption of lease commitments.
In addition, Urban Campus may pass on your contact details to allow certain service providers (maintenance, work, etc.) to intervene in your accommodation.
Your Personal Data may, if necessary, be communicated to empowered authorities only upon presentation of a judicial or administrative requisition and in the cases provided for by the applicable law.
URBAN CAMPUS uses cookies and trackers on the Site. For more information on our use of these technologies, please refer to our cookie policy.
In accordance with current legislation, you have the right to have access to, modify or delete your Personal Data as well as the right to limit or to object to their processing. You will also be able to exercise your right to portability to obtain a copy of your Personal Data in a structured, usable and machine-readable format, so that it may be transmitted to a third-party, if such request is eligible.
All the rights listed above may be exercised by e-mail to the following address: dpo@urbancampus.com or by post to the following address: Urban Campus – 16 rue Sainte Apolline 75002 Paris.
In the event of an unclear request or missing documents, Urban Campus may ask you for additional information in order to respond within the legal deadline.
Your Personal Data is stored on URBAN CAMPUS’s servers and kept for the duration strictly necessary for the above purposes.
In particular, your Personal Data is retained 3 years after your last contact with URBAN CAMPUS;
Data collected by cookies are kept for a maximum period of 25 months.
Urban Campus attaches particular importance to the security of your personal data.
Urban Campus implements technical and organizational measures aimed at establishing and maintaining a level of security that is best suited to the risks it has identified: this security aims in particular to prevent personal data from being altered, damaged or disclosed in an unauthorized manner to third parties.
When developing and designing, or selecting and using, the various tools for processing your personal data, Urban Campus ensures that they offer an adequate level of protection for the data processed.
Urban Campus implements measures that respect the principles of protection by design and protection by default of the data processed.
In the event of recourse to a service provider, Urban Campus will only communicate personal data to the latter after having obtained a commitment and guarantees on its ability to meet these security and confidentiality requirements.
In compliance with its legal and regulatory obligations, Urban Campus concludes contracts with its subcontractors that precisely define the terms and conditions of personal data processing by the latter.
Your Personal Data are stored on our servers or the servers of our technical service provider, hosted within the European Union.
Your Personal Data may be transferred to servers located outside the European Economic Area (EEA) whose level of protection is not considered adequate by the European authorities. Where applicable, URBAN CAMPUS undertakes to regulate such transfers in accordance with the applicable legislation.
URBAN CAMPUS reserves the right to modify this Data Protection Policy at any time. We encourage you to check it regularly. Nevertheless, in case of substantial modification, an information message will be sent to you by email.
Should you require any further information about our management of your Personal Data, please send us an e-mail to: dpo@urbancampus.com